Community Activity
Resolved! Apple one activation
Does apple one activation come by text or imessage. And when will I receive the message it has been 3 days since the upgrade and 4 calls to support and still nothing.
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
Sim not received
It's been a week since I ordered a new sim and it's still not arrived
Resolved! Order cancelled
My order was cancelled and I haven’t received my money back from the upfront payment
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Resolved! Old suppliers bill, where do I send as I’m now with EE
We were told that joining EE. they would pay up to £300 on past suppliers bills when taking out the re contract, I have my bill and want to know where/who to send it please
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

Billed for calls I did not make
I have been billed for calls to a number that I did not make. 100% I did not make them. I was on call to customer services for 1 hour trying to sort this out. It felt like they thought that I was lying but I was telling the truth and they did not lis...
DN3 3BH
I have reason to believe I've been paying £1.00 for Scam Guard ,now emailing to say it will be going up in August.I hadn't realised this was in my plan ,so if this could be removed altogether please. Thankyou Bev Atchinson
Travel pass cant be added
Hi my daughter's number is on my account so i I can normally manage gifting data etc. We are in the US, when we landed we both received a text about adding the travel pass. I added it to my account, when I click on the text she received, it takes me ...