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Community Activity
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
BT and BT EE are an embarrassment - Billed for one account that wasn't mine
I now have to phone EE which is BTI started a new contract with BT which I cancelled due to not being promised what I received 28meg speed max!! It never even got to 20, So I spoke to BT and was told I could try out EE on a monthly pay to use basis a...
Resolved! Received text message from EE
Today received text messages about: Hi Customer Due to a change with your Flex Pay agreement, we'll take the next payment of £98.29 on 15/07/2025. Thanks.What could be going on here?
New EETV account - constant drop outs
Hi all - new EETV customer here, signed up last weekend - having always had Sky TV - EETV Pro box turned up Tuesday and set up via ethernet as no aerial connection on the property.We're getting regular disconnections with the IPC6023 error code. Can ...
Forgot to enter pac code
I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?
Received text messages from EE today.
Today received text messages about my contract Hi Customer Due to a change with your Flex Pay agreement, we'll take the next payment of £98.29 on 15/07/2025. Thanks.What could be going on here?I don't know if I did something wrong. Why was my phone b...
Re: Xbox game pass
I did just as you described and he added it but it’s monthly and NOT the 24 month one that promised so I did not activate it what would be the point. The 24 month gamepass ultimate is pretty much the reason that I went for the package give my own gam...
Perk login problem.
I can't log in to Perk. The system doesn't accept my login details. So I can't get a discount code.
4g home broadband cuts out for a few minutes at random
HiI have an EE 4g router (HH10E) and SIM card. Maybe once or twice a day it just stops working. No obvious reason why, but it usually starts up again within a few minutes without any other intervention. I was using the internet just now and the route...
Scam Guard
How do I cancel Scam Guard? Can't find an option anywhere on the App or website
