Upgrade

[Jaroslaw6]

1. Hi, I placed an order on 14 september for an upgrade. I received an email to say my order was being processed but have received nothing since.

[Leanne_T · Accepted solution]

Hi @Jaroslaw6

Thanks for coming to the community. 

What model phone, including size and colour did you order? 

Speak soon 🙂

Leanne.

[Jaroslaw6]

Samsung galaxy s21 128gb phantom violet

[Leanne_T]

Thanks @Jaroslaw6

This model is currently showing 'Available to order, usually despatched within 21 days'

Once your order has been dispatched DPD will be in touch with tracking information for your delivery 🙂

Thanks.

Leanne.