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14-04-2020 09:53 AM
Hi. I ordered a new phone (UPGRADE) on 12.04.20 and received an email saying order had been placed. I have not heard anything since. I know it was over bank holiday etc and that these are busy times. Is there a delay in processing web orders at the moment. Don't want to sit on the phone for an hour trying to find out.
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14-04-2020 03:10 PM
Hi @rydaceme.
Welcome to the community.
Are you able to use the order number in your email to track your order?
You can track it using our Online Order Tracker.
Jon
