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Upgrade Order

rydaceme
Visitor

‎14-04-2020 09:53 AM

Hi. I ordered a new phone (UPGRADE) on 12.04.20 and received an email saying order had been placed. I have not heard anything since. I know it was over bank holiday etc and that these are busy times. Is there a delay in processing web orders at the moment. Don't want to sit on the phone for an hour trying to find out. 

0 Helpful
1 REPLY 1
Jon_K
Former EE Employee

‎14-04-2020 03:10 PM

Hi @rydaceme.

 

Welcome to the community.

 

Are you able to use the order number in your email to track your order?

 

You can track it using our Online Order Tracker.

 

Jon

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