Unable to reset password for EE Perks

[lmc2306]

I have been trying to reset my password for EE Perks but a reset email never comes through. I have checked my spam and junk folders. Any ideas? 

[Katie_B]

Hello @lmc2306. 

Thanks for coming to the community. 

Are you using the email which is registered to your Perks account?

Have you gained access before?

Katie 🙂

[lmc2306]

Hi @Katie_B 

Yes I’ve accessed my account before and am using the email registered. I’ve also tried my NHS email as well in case that worked but it didn’t! 

Thanks. 

[Katie_B]

Thanks @Imc2306. 

I have sent you a private message for more information. 

Katie.