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Unable to gift data

Caz79
Explorer

Hi, I can't gift data to my daughter this month, her number is not showing in the list of "who needs data" when I try.  She is on my account and I have gifted data every month with no problem in the past.  Any ideas why this is happening? Thanks

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Caz79   Can you try and gift data via your online account via a PC ?   Data gifting is working for me.  If you can not do this you’ll need to call customer services about it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I tried that too but it's the same thing on there, I can gift to my son and hubby but there's no option for gifting to my daughter. I'll try calling. Thank you