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29-03-2021 10:09 PM
Hi. I am trying to unlock my out of contract Huawei P 2019 phone. I have tried online via the site and no joy. So I tried via the call centre. The guy I spoke to was very helpful and said he started the procedure rolling after I had given him all the required info. Then said it could take up to 10 working days. Well its 11 working days and still waiting.
29-03-2021 10:12 PM
Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different.
29-03-2021 10:16 PM
From the EE website.
30-03-2021 09:17 AM
Thanks for posting @ecirpnai
I've sent you a private message on here for some extra details 🙂
Thanks.
Leanne.
31-03-2021 02:35 AM
Thanks for the help. The phone is now unlocked.
Cheers
Ian
31-03-2021 07:23 AM