Community Activity

Trouble with login Netflix

Signed up to EE tv but I have tried and tried to login to them but when I go through the process it takes me a Netflix's website and they ask me for payment details 

Nance54 by Explorer
  • 2 Views
  • 0 replies
  • 0 Helpful

New EE TV Pro Box affects broadband speed

So, new box setup yesterday, 301 channels found.However, when the box is switched on the broadband speeds plummet and makes internet access from other devices very slow and unreliable. So, I unplugged thr box and re-installed my old BT TV box. Proble...

IanH9 by Investigator
  • 3606 Views
  • 33 replies
  • 9 Helpful

broadband connection

Hello I recently moved from BT to EE. I had buffering on the TV so I checked online and followed the instructions. The EE website informed me that and l quote "Your home connection could be improvedSo I followed this up and spoke to a very helpful ma...

Stewfix by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Back order when upgrading and trade in

Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...

Direct debit.

Join EE IN JANIARY FROM BT, MISTAKE!no trouble with BT DD FOR YEARS and now every month Ee have failed to collect even though I went to the EE to set it up.Now abroad and struggling to paid due to web site saying not available all the time.i see they...

Broadband Router

I’m in the process of switching from BT full fibre to EE 1.6GB, install date is the 16th, Openreach engineer is coming to swap out the ONT box. Just wondering if I should expect to receive my new EE router beforehand or if the engineer will be bringi...