Tablet upgrade

Hownowfi
Explorer

Upgraded my phone on Friday, now trying to upgrade my tablet, but keeps taking me back to phone. 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Hownowfi

 

Welcome to the community.

 

When you log into your My EE account to upgrade your tablet have you selected Menu and then the tablet number?

 

If so, please give us a call and our Mobile Care team can check this for you and help you upgrade 🙂

 

Let me know how you get on.

 

Leanne.

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3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Hownowfi

 

Welcome to the community.

 

When you log into your My EE account to upgrade your tablet have you selected Menu and then the tablet number?

 

If so, please give us a call and our Mobile Care team can check this for you and help you upgrade 🙂

 

Let me know how you get on.

 

Leanne.

Hownowfi
Explorer

I ended up phoning 150 and upgraded there, thanks. 

Leanne_T
EE Community Support Team

Hi @Hownowfi

 

Thanks for coming back and letting me know 🙂

 

Take care.

 

Leanne.