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Still no phone

Jidda100
Explorer

‎15-09-2021 02:56 PM

I upgraded my phone nearly two weeks ago to an S21 and got a text at the weekend to say it was on track.

 

Theres been no movement on the order and I go away on Saturday for two weeks so no one will be home if it does arrive. 

 

Is there anything I can do?

 

ZERO direct communication from EE which is poor form. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎15-09-2021 02:59 PM

@Jidda100   You might want to have a look at THIS.  

 There is a device shortage. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.