Specific Websites Not Loading on EE Only
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01-06-2021 10:39 AM
Hi,
My employer's two websites, https://objectivestandard.org and https://theobjectivestandard.com/, will not load on my EE wifi, but will happily load on mobile data. There is no conceivable reason for them to be blocked, and I have reset the firewall and the router to factory settings. Are other EE users able to access them? What other things might be causing this? Obviously not being able to access my employer's website is a big problem for my ability to work.
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01-06-2021 11:45 AM
Assuming you use Windows, is nslookup able to resolve those hostnames to IP addresses? https://social.technet.microsoft.com/wiki/contents/articles/29184.nslookup-for-beginners.aspx
If not, do alternative DNS servers (e.g. 1.1.1.1 or 8.8.8.8) allow those names to be resolved?
Separately, can you access those servers directly using IP address?
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01-06-2021 05:51 PM
To get round this issue try switching the DNS in the router away from EE's ones to Manual with 1 of these public DNS pairs:
OpenDNS : 208.67.222.222 & 208.67.220.220 Google DNS: 8.8.8.8 & 8.8.4.4
Cloudflare DNS 1.1.1.1 & 1.0.0.1
I can get to both with at least 1 of these.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
