Community Activity

Upgrade offers

Today I spent 60 minutes on chat exploring an upgrade. I was quoted one deal and by the time I'd got through all the questions and answers the guide the told me that deal was no longer available and that very same deal was now an additional £10.It ju...

Bornie by Investigator
  • 13 Views
  • 0 replies
  • 0 Helpful

Messaged 150 asking for itemised billing

Messaged 150 asking for itemised billing and received a standard response, NOT, repeat NOT, answering my request directly. Any more sensible suggestions - such as how to speak to a human being?

jimdar by Contributor
  • 37 Views
  • 2 replies
  • 0 Helpful

Draytek Modem

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

cm-mojo by Investigator
  • 482 Views
  • 20 replies
  • 3 Helpful

OneUI 7 a bust on EE?

As the title says.I was eagerly anticipating OneUI 7 and installed it as soon as it came.But now the phone has lost EE ervice and I am effectively walking around with a brick.No calls or mobile internet but text messages come after a long delaaay.Pho...

Poor coverage/data speeds (4G/5G) - East London

Hi all,I've got a number of EE mobile devices and we are getting awful coverage in our area; slow download speeds and call quality is pretty poor, especially at home.I've tried reporting issues in the area and they repeatedly come back with there's n...

Fainbrog by Investigator
  • 41 Views
  • 4 replies
  • 0 Helpful

Resolved! EE TV Box and TV Box Mini

 Hey Guys!Just installed a Mini and Main box at my Grandparents along with a new BT Fibre line and router. All works great apart from two things.The mini box needs to be in direct line of sight to the remote, this is a brand new box today and I was u...

How do I buy a Smart Wifi SW30A Disk?

I am trying buy a 4th Smart Wifi Disk. I cannot find how to get a Smart Wifi SW30A Disk through the EE Store. I have 3, coverage is not good in my office. I am willing to pay for the 4th disk but, I keep getting put into a perpetual loop... I have ch...

RJSin07 by Explorer
  • 5946 Views
  • 13 replies
  • 2 Helpful