Samsung watch 3 Fiit offer

[djslapper]

Hi

EE are promoting 3 months free fiit offer if you buy the watch between 1st and 31st December 2020 worth £45 and say to join scan the qr code that came with the watch or enter the unique code to apply.

The qr code that came with my watch will not scan (as its too small) and I have no unique code to enter online so was wondering if anyone else had the same issue and if it was sorted.

Ive spoken to cs but they said the relevant team would be in touch but heard nothing.

[Jon_K]

Hi @djslapper.

Did they say when the team would be in touch?

Are you not able to scan the QR code?

Jon

[Steve1986]

What qr code? I just brought 2 and can't find any codes or unique codes? 

[Katie_B]

Hello @Steve1986. 

Have you received your Samsung Watch?

Speak soon, 

Katie.

[Steve1986]

Yes I received both watches. None has anything other than instructions
inside. So confused. To me this has been miss-sold on the site, most people
wouldn't chase this. Something like this should be easy to find surely?! I
have a black galaxy Watch 42mm and a rose gold galaxy Watch 4g. None has a
code or qr

[Katie_B]

Thanks for getting back to me @Steve1986. 

When did you purchase the devices?

Katie 🙂

[Steve1986]

Both purchased within last 2 weeks and given as Xmas presents. I have one
and my girlfriend has the other.

[Katie_B]

Thanks for confirming @Steve1986. 

Did you see this promotion at checkout?

Katie.

[Steve1986]

Yes I did. When I purchased it from EE store via my EE. Received items and
nothing inside. 😞

[Katie_B]

Hi @Steve1986. 

I would recommend giving us a call so our customer service team can check this for you. 

Katie 🙂