Samsung Watch 3 Mobile Plan GONE

[OBSYDIAN]

Was attempting to add a mobile plan again to my Samsung watch, spent 1hr with tech support no fix and no call back.

When I check smart watch plans on ee.co.uk it only lists Apple watches.

Thinking EE have killed off support?

[OBSYDIAN]

Thanks tried did not work for me.

[Leanne_T]

Morning @OBSYDIAN 

Thanks for coming to the community. 

Have you tried the steps in our How do I set up my Samsung Galaxy Watch 4G on EE, post? 

Did our Tech Gurus ask you to try any steps? 

Thanks, 🙂

Leanne.

[OBSYDIAN]

Yes I then tech support EE spent an hour on the phone with me and no solution, hence my question do EE still support the Samsung watches as no longer listed on the EE website.

[Leanne_T]

Hi @OBSYDIAN

Yes, this is supported and the Galaxy Watch 4G can be connected to compatible Samsung devices.

Have you had the phone and watch connected previously? 

Thanks. 

Leanne.

[OBSYDIAN]

Yes i had it setup for a month then switched it off calling EE, i am using a Samsung S20 Ultra.

[Leanne_T]

Thanks @OBSYDIAN

I've sent you a private message on here for some extra details 🙂

Thanks.

Leanne.