Samsung Galaxy watch 2

[Farhiya]

Yesterday my Samsung Galaxy watch 2 was spazzing all day and  , can use touchscreen, today wake up same issue around 17:00 is stop and call EE customer service told me they have problems with all smart watch,  but Ee they should take responsibility to take or email all customer for issue,  thanks 

[Farhiya]

Then Ee customer service on  when I called she told me have to wait till 13 August 2020 they will sort out the problem 

[Jon_K]

Hi @Farhiya.

Welcome to the community.

Are you still getting issues with your watch today?

Jon

[Farhiya]

Hu, EE gave me appointment tomorrow to go EE shop brig the watch

[Farhiya]

But  Samsung Galaxy watch 2 is waterproof,  was suppressed me why EE customer service ask me if any water damage that watch how can be damaged and waterproof?

[Jon_K]

That's great, @Farhiya.

Let us know how you get on with your appointment.

The store will be able to take a look at your watch.

Jon

[Farhiya]

I will let you know tomorrow when come back 

[Farhiya]

But my question You didn't answer if Samsung Galaxy watch 2 is waterproof how  can stop work if example shower or swimming with on it ?

[Jon_K]

Hi @Farhiya.

I'd recommend having a read of Samsung's Support Page about this, where the watch is described as water resistant.

Jon

[Farhiya]

Hi , the watch been send to fix department, and they email me the watch can't be fix because its power button fault and liquid, it's not under manufacturer warranty ,but the watch is waterproof, and watch been off its self when I charged was show the percentage charge but it's no switch on this will be on case some where,  I can't keep pay monthly with this ,and they wrote the will call me for another option,  don't know what options