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SIM card won’t fit new iPhone

Thetrow
Visitor

‎12-10-2020 08:10 PM

Old phone was iPhone 6. New phone is iPhone 11.  SIM card won’t fit properly in new phone.  😞😞

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎12-10-2020 08:21 PM

Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Captgeneralmark
Prodigious Contributor
Prodigious Contributor

‎12-10-2020 10:58 PM

@Thetrow Both iPhone 6 and iPhone 11 take the same size sim (nano). Ensure you’re inserting it the right way round - look for the beveled corner on the sim card and corresponding notch on the sim carrier.

0 Helpful