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SHOCKING

Jjb1990
Explorer

i really do struggle to see how ee has won 8 years in a row the best network you are SHOCKING and says more about how poor of a standard there is in mobile sector nothing EVER works and never any questions answered haven't been able to get into my EE account for 10months shame on you and shame on your slow, unreliable, never working rubbish 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Jjb1990

 

Welcome to the community, we'll do our best to help you.

 

Do you get any error messages when you try to log into your My EE account? If so, what does it say?

 

Chris

Chris_B
EE Community Star
EE Community Star

@Jjb1990  Call customer service and request that they reset your account.  Your account access has nothing todo with the network the network is the cellular signal you receive 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.