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30-03-2020 08:52 PM
Does anyone have any idea when we're getting our S20 Ultra 512gb devices delivered?
30-03-2020 09:25 PM
Hi @Marksy1966
Due to the current world situation, not any time soon.
Thanks
31-03-2020 09:57 AM
Good Morning @Marksy1966.
Thanks for coming to the community.
All orders are subject to stock from the manufacturer and we're working closely with them to ensure we can fulfil orders as quickly as possible.
I would recommend downloading the DPD app, this will send you a notification when your device is on its way.
Katie 🙂
31-03-2020 11:49 AM
Ok but how would I track my device on dpd app without a dpd tracking number? The only number I have is the ee order number from when I pre ordered the device.
Thanks for the help
Marksy
31-03-2020 11:55 AM - edited 31-03-2020 11:55 AM
Hi @Marksy1996.
When your device is ready for dispatch from EE, you will receive a notification that will include your DPD tracking number.
Katie 🙂