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Is there any way of contacting a human rather than the terrible Bert system? We have for months had issues with very poor 4g service we need for work purposes and the EE website no longer allows for network checks. It just says ‘this service isn’t wo...
Why does EETV app it not let me watch anything?
I have the EE TV app and I see you can watch NOW channel on it but nothing shows up on the screen. It also says I'm not watching any channels at all on continue watching. Can you watch anything on this app apart from the few sports channels and renta...
EU Roaming with Apple Watch?
Will EU roaming work on my Apple Watch without my phone present ?
S24 FE update
Hi any ideas when the S24 FE can expext the new Android version to be available.
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Live TV will not work but apps work fine
I have recently changed from BT TV to EE TV and set up a pro and mini box in two rooms to receive EE TV via wifi. Neither TV has an aerial connection nor an ethernet cable connection. During the set up process each box 'found' 133 channels.I can view...
Resolved! Migration from BT - agreed speed increase not implemented
I've just migrated from BT fttp 500 to Full Fibre Gigabit Essentials however my speed test are showing the same speed as I had on BT ie 480 Mbps. I suspect my profile has not been updated. What is the easiest way to get this resolved?
Request for Assistance – Internet Not Working
Dear EE,I hope you're well. My name is Bianca, and I’m from Brazil. I’m currently staying in the UK for a few months to study, and I recently signed up for broadband at the flat I’m living in.Unfortunately, the internet has not worked at all since th...
5g mobile broadband blocking certain apps
i recently purchased a 5g mobile broadband prepaid simcard so i can use my laptop for gaming on the go. i get brilliant speeds and can play certain games with no issues but whenever using th 5g broadband i cant use discord or steam. anybody have any ...
What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
