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Lanny08
Visitor

‎16-07-2020 02:09 PM

I need a invoice showing I got an LG tv as a free gift so I can send it to LG for a repair.. they said I have to contact ee to get this. However I’ve been on the phone to ee to just get cut off.. is it possible to get it emailed to me

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1 REPLY 1
Leanne_T
EE Community Support Team

‎16-07-2020 03:53 PM

Afternoon @Lanny08

 

Thanks for coming to the community.

 

To get this information you would need to get in touch with our Mobile Care team if you can try them again by calling 150, sorry they have no email address.

 

Once you speak to the team, they can get this information emailed to you 🙂

 

We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak.

 

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

 

Leanne.

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