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Recent upgrade

Jojohall
Explorer

‎28-12-2020 10:26 PM

Hi,

 

I recently carried out an early upgrade order for the IPhone 12 pro in Pacific Blue 128gb. I received a confirmation email, however I am yet to receive any updates on my order itself. 

was just wondering if anyone would be able to help.

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎29-12-2020 08:37 AM

Hi @Jojohall.

 

Welcome to the community.

 

Have you tried tracking your order using our online order tracker?

 

Jon

0 Helpful
Jojohall
Explorer
In response to Jon_K

‎29-12-2020 08:40 AM

I have yes, and it’s said it’s been awaiting confirmation on the delivery estimate since I placed the order. However, it comes up that it’s an “in-stock order”

0 Helpful
Jon_K
Former EE Employee
In response to Jojohall

‎29-12-2020 11:24 AM

Thanks @Jojohall.

 

As soon as there is any movement on your order, you will see this in the tracker.

 

You'll be contacted by DPD when your order is ready to be delivered.

 

Jon

0 Helpful