Upgrade

[Jmolby69]

I'm having the same problem, I'm due an anytime upgrade for free (still 12 months left of contract but I can upgrade after 12m and swap handsets. 

I'm trying to go from 11pro max to a zflip and I get the same message

[Leanne_T]

Hi there @Jmolby69 

Thanks for coming to the community. 

Do you see this message if you select any other device? 

Is the plan you have selected the same or higher in price than the one you have now? 

Thanks 🙂

Leanne.