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13-06-2021 12:38 PM
05-12-2021 12:28 PM
Hi @Only1pip,
Welcome to the EE Community.
To report a lost phone, please call +44 7953 966 250 from any mobile or landline.
Thanks
James
05-12-2021 01:55 PM
I dont have access to a mobile or landline as I have lost my phone and my friend is not on EE. Is theren a way to just cancel my phone online?
05-12-2021 02:15 PM - edited 05-12-2021 02:20 PM
@Only1pip You can call the number above from any network mobile device so you can use your friends phone to call. There is no online option you have to call and not reporting this within 24 hours could see you being billed for any charges that could be made via your device/sim making chargeable calls/text.
Use your friends phone and call the number.
you might want to read THIS also.