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Re: Can EE employees see my browsing history?

RG1996
Investigator
Investigator

‎04-03-2021 01:36 PM

Sorry old convo I know but can I just ask how long EE store browsing history for? Is it 12 months? Thanks. 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎04-03-2021 01:49 PM

@RG1996 : For a max of 12 months when issued with an order by the authorities.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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RG1996
Investigator
Investigator
In response to XRaySpeX

‎04-03-2021 01:55 PM

Right ok. Sorry I just keep seeing conflicting info all over the place where some say its kept forever, others say for 12 months then some say not at all. What is actually correct please? Cheers. 

0 Helpful
Leanne_T
EE Community Support Team
In response to RG1996

‎04-03-2021 05:32 PM

Hi @RG1996 

 

Thanks for coming to the community. 

 

You can find information in our EE Privacy Policy, Help page.  

 

Thanks. 

 

Leanne.

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