Aspiegel ltd

[Danny382002]

404 code when using link

[bristolian]

Hi @Danny382002 

Welcome to the EE community

Could you explain a little more about your query?

[Danny382002]

My missus upgraded to a different phone from a Huawei p20 pro to an oppo a72 and didn't realise about the subscription

[bristolian]

What subscription is it, that your partner wasn't aware of?

[Danny382002]

I noticed a charge of £2.49 coming out of our account quite a few times and researched who it was and found out it was for my missus old huawei, I believe its for cloud storage but unable to cancel through our phones and we don't have a computer/laptop to sort it. I also tried ringing huawei and they said they were unable to cancel any subscriptions due to data protection 

[Katie_B]

Hi @Danny382002. 

Was it yourself or your partner who rang Huawei?

For security reasons they would want to speak with whomever name the subscription is under.

Katie 🙂

[Danny382002]

Durr me, I should of thought of that and thank you all for the help