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Re: Aspiegel ltd

Danny382002
Investigator
Investigator

‎13-09-2021 05:01 PM

404 code when using link

0 Helpful
6 REPLIES 6
bristolian
EE Community Star
EE Community Star

‎13-09-2021 05:36 PM

Hi @Danny382002 


Welcome to the EE community


Could you explain a little more about your query?

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Danny382002
Investigator
Investigator
In response to bristolian

‎13-09-2021 05:45 PM

My missus upgraded to a different phone from a Huawei p20 pro to an oppo a72 and didn't realise about the subscription

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bristolian
EE Community Star
EE Community Star
In response to Danny382002

‎13-09-2021 05:55 PM

What subscription is it, that your partner wasn't aware of?

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Danny382002
Investigator
Investigator
In response to bristolian

‎13-09-2021 06:16 PM

I noticed a charge of £2.49 coming out of our account quite a few times and researched who it was and found out it was for my missus old huawei, I believe its for cloud storage but unable to cancel through our phones and we don't have a computer/laptop to sort it. I also tried ringing huawei and they said they were unable to cancel any subscriptions due to data protection 

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Katie_B
EE Community Support Team
In response to Danny382002

‎13-09-2021 06:24 PM

Hi @Danny382002. 

 

Was it yourself or your partner who rang Huawei?

 

For security reasons they would want to speak with whomever name the subscription is under.

 

Katie 🙂

0 Helpful
Danny382002
Investigator
Investigator
In response to Katie_B

‎13-09-2021 08:58 PM

Durr me, I should of thought of that and thank you all for the help

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