Playstation store Add Funds to Wallet

[chozheng]

anyone try Playstation store Add Funds to Wallet  bill by mobile?

i try add £20 but keep "An error has occurred. Please try again."

I check my ee account , don't have a Spend Cap.

[StevenMc1]

I got a decline aswell. Was behind in my bill. Could be that.

[chozheng]

paid bill on time.no outstanding bill.

[James_B]

Hi @chozheng,

Are you still experiencing the same issue today?

James

[chozheng]

Yes.

[chozheng]

Yes

[chozheng]

I try text 150 unbar. get a reply: Sorry we were unable to remove the third party bar for you, please contact customer services on 150.

• have been contact CS, but they don't see any block in my account.

[James_B]

Hi @chozheng,

Could you have already reached your £240 monthly charge to mobile limit?

James

[chozheng]

Could you have already reached your £240 monthly charge to mobile limit?

First time using charge to mobile try to top up ps wallet. never success.

I have 3 mobile account in total. Try all different number is same.

[James_B]

Hi @chozheng,

Was your PlayStation account registered in the UK or is it linked to another region?

James