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20-09-2019 01:38 PM
I ordered the new IPhone 11 Pro Max on the 13th of September and was expecting to recieve it today. When I tried to track the phone it still says it’s in China, can I visit a local EE store and pick up the IPhone there If I provide tracking number.
20-09-2019 01:49 PM
@JoeDraper98 If you ordered for hone delivery then it will be delivered to your home. You can not just go to a store and expect to be given one
20-09-2019 01:53 PM
How do I find my 10 digit tracking code I only have a 12 digit code? I checked my order confirmation email and it was not there.
20-09-2019 02:06 PM
@JoeDraper98 Your tracking code will be sent to you when a device is allocated to you. You could try call customer services about it.
20-09-2019 04:16 PM
Hi and welcome to the community, @JoeDraper98 🙂
Have you heard from DPD at all by text or email?
Out of interest, which model, colour and memory size did you choose?
Chris
