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Phone

AuntyBest
Established Contributor
Established Contributor

If my phone was stolen and i got u to block my phone by my iemi number then it shouldnt work should it so why when u blocked my phone was my phone still working contact me before i contact a solicitor

7 REPLIES 7
James_B
EE Community Manager
EE Community Manager

Hi @AuntyBest,

 

Welcome to the EE Community. 🙂

 

Which features of the phone are still working? Blacklisting only stops the phone being used on mobile networks, if you don't have a password or PIN etc. on your phone, it can still be accessed and connected to WiFi.

 

James

AuntyBest
Established Contributor
Established Contributor

Why do i get two verification numbers but dosent give me option to put it in and why do i get two of everything in my google web activityand also why dies my wats app connect to my friends phonenumber

James_B
EE Community Manager
EE Community Manager

Hi @AuntyBest,

 

What are you receiving verification numbers for? Are you trying to reactivate your WhatsApp account?

 

Has the phone you reported stolen been returned to you or are you using a new phone?

 

James

 

 

AuntyBest
Established Contributor
Established Contributor

Im trying to get verification for google acount my wats app went back to old pin number but when i put my friends phone number in it worked she has same phone.my gmails start from 25th of feb when i had this phone in sept the phone was registered on the 24th then reported stolen on 25th.dontvknow how i found that out but i did 

AuntyBest
Established Contributor
Established Contributor

It recognised her number on wats app but not mine and when i put her phone number in i could see her watsapp messages with mine on top

AuntyBest
Established Contributor
Established Contributor

Im using this phone with a different sim therefore different number but my gmails are comprimised as im not getting very nice emails in my spam which isnt me

Christopher_G
EE Community Support Team

Hi @AuntyBest

 

Are Google sending the verification messages as a text message to you?

 

It may be worth deleting, re-downloading and setting up your WhatsApp from scratch.


Chris