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Phone order

Abiburton95
Visitor

I placed an order yesterday for an upgrade to the iPhone 11 64GB, payed the upfront cost and for the remaining of my current contract. But I now have an email saying there’s been a problem with my payment and I’m unsure why as the money has come out of my account already paying for it. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Abiburton95   Then you need to call EE customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.