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Phone delivery

Ekeskeys20
Explorer

So I ordered the 6s plus (pay monthly) on Wednesday the 15th at 7:05 pm and had an email yesterday saying my order has been confirmed and my expected delivery date was today. Due to my old phone being broken the contact number I had to use for dpd was my home phone. So I have no idea when my phone is going to arrive today. Please could you let me know when it's going to arrive as I can't access the dpd confirmation text 

thanks x

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Ekeskeys20   This public forum has no access to inform you when your device will be delivered.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Ekeskeys20   This public forum has no access to inform you when your device will be delivered.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I don't understand how I'm supposed to get the IMEI number if I don't have a mobile phone that works currently ?

Katie_B
EE Community Support Team

Good Afternoon @Ekeskeys20

 

Since your post yesterday, has your delivery arrived?

 

You can find out your DPD tracking number by giving us a call on 0800 079 8586 from any landline or network provider. 

 

Speak soon, 

 

Katie 🙂