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Ordered Pixel 4 not Pixel 4 XL

Antler000
Visitor

‎01-05-2020 04:28 PM

As the title says, I recently just ordered the Pixel 4 instead of the Pixel 4 XL, I was hoping it would be simple to change it to the Pixel 4 XL and I'd pay any extra costs. I've tried calling but lines are busy and this is urgent as it's for delivery on Monday. I hope I can get this sorted! 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎03-05-2020 10:43 AM

Hi there @Antler000

 

Thanks for posting on the community.

 

Our Mobile Care team are the best people to speak to, they can check the order for you and see if this can be changed to the phone that you wanted 🙂

 

We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak.

 

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

 

Thanks.

 

Leanne.

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