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New phone.

Michelle1964
Visitor

Hi, I ordered a phone today. I have received my email saying my order is being processed but haven’t got a delivery date. Can someone please help? Thank you 

3 REPLIES 3
BrendonH
Community Hero
Community Hero

The order is being processed so no delivery date is set yet.

 

You'll get a text from DPD the evening before it's due to be delivered


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
Schockwave
EE Community Star
EE Community Star

@Michelle1964 , which one did you order, as there is a backlog on orders, and it will be first come first serve? What I mean, there are others waiting to receive them, as Apple are having delays with getting phones out due to the pandemic and having difficulty receiving the parts they need, this you can see on Apple, they are also having delays, from what I have read here. 9o

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team

Hi @Michelle1964

 

Thanks for coming to the community.

 

Which phone did you order, including size and colour?

 

Thanks 🙂

 

Leanne.