New phone setup
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03-12-2020 08:26 AM
Hi guys, I need some help setting up my new Samsung please. I had a GiffGaff account, but a friend bought me a new Samsung galaxy S20 on EE that runs on O2, this phone I have now, but I wanted to keep my old number, so how do I go about doing that please ? G
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03-12-2020 09:23 AM
Hi @Mynew_S20-
Apologies, but I'm not clear what you mean by "a new Samsung galaxy S20 on EE that runs on O2" - GiffGaff is a virtual network provider that has nothing to do with EE.
Advice on moving your existing GiffGaff number to EE, is in THIS EE help article.
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03-12-2020 10:20 PM
@Mynew_S20- : Get your PAC from GiffGaff & give it to EE using Fill out this quick form to transfer your number .
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
