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New phone setup

Mynew_S20-
Visitor

‎03-12-2020 08:26 AM

Hi guys, I need some help setting up my new Samsung please. I had a GiffGaff account, but a friend bought me a new Samsung galaxy S20 on EE that runs on O2, this phone I have now, but I wanted to keep my old number, so how do I go about doing that please ? G

0 Helpful
2 REPLIES 2
bristolian
Legend
Legend

‎03-12-2020 09:23 AM

Hi @Mynew_S20- 


Apologies, but I'm not clear what you mean by "a new Samsung galaxy S20 on EE that runs on O2" - GiffGaff is a virtual network provider that has nothing to do with EE.

 

Advice on moving your existing GiffGaff number to EE, is in THIS EE help article.

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XRaySpeX
Grand Master
Grand Master

‎03-12-2020 10:20 PM

@Mynew_S20-  : Get your PAC from GiffGaff & give it to EE using Fill out this quick form to transfer your number .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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