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03-03-2021 05:20 PM
I need to unblock an old handset to any network to gv it to my grandson
03-03-2021 05:24 PM
@Donziepee5 : Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.
03-03-2021 05:44 PM
03-03-2021 05:51 PM
But did you yourself buy it direct from EE or not?
03-03-2021 06:14 PM
03-03-2021 06:55 PM
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your new current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.