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21-11-2020
08:50 PM
- last edited on
21-11-2020
10:46 PM
by
MikeT
I was just going to the toilet quickly and my phone just went to black screen. I think the phone was still working but now i cant use it because of this. The phone itself doesnt have insurance but im not paying for something I havent done and its now just gone blackscreen on me. Please help and email me back on xxxxxxxxx@xxxxxxxxx. Ive tried everything to help it work and it still doesn't work.
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21-11-2020 08:54 PM
No one will email you as this is a customer forum.
You need to contact EE.
The phone may have a fault which may need looking into.
What phone is it? When did you purchase it?
You can't jut decide not to pay for it. If you damaged it (not saying you have) you'd still have to pay for the phone/tariff.
If your phone develops a fault it needs looking into.
21-11-2020 10:37 PM