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19-09-2020 11:54 AM
I'm trying to move to pay-monthly sim-only contract. I am already using an EE pay-as-you-go sim.
The solution in this post https://community.ee.co.uk/t5/SIM-cards/Changing-from-pay-as-you-go-to-contract-SIM/m-p/910536?nobou... just tells me I'm not eligible for a discount and then sends me to the shop.
In the shop page there's a field for entering a PAC but I'm already with EE. Will that send me a new sim with a new number? I want to keep my number, and sim, just switch to a contract.
Thanks
19-09-2020 11:57 AM
@Wouter The easiest way to sort this is to call customer services and your current sim will then become your sim only contract sim. You might even be offered a better deal as not all tariffs are advertised.
19-09-2020 01:19 PM
The PAC field is only for coming from outside EE. PACs can't be used within the same network.