Mid contract change number

bfmv1609
Visitor

‎31-05-2020 05:12 PM

Hi

Id like to change my number due to constant daily nuisance calls. Ive seen on here to ring 150 but because the systems automated im unsure which options to select? Is it technical support? Other products?

If you could provide a solution I'd really appreciate it.

Thanks

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎31-05-2020 05:15 PM

@bfmv1609 : You need to call CS to change your mobile no. There may be a charge of £36 for it but it is often waived if you can show harassment.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Profile closed
Not applicable

‎31-05-2020 05:18 PM

Hi @bfmv1609 

 

Welcome to the EE Community,

 

If you wish to change your number it can be subject to a charge of £36 but it is generally free if your experiencing nuisance calls.

 

call freephone 0800 317 720 you will get through without any options and a customer service advisor will be able to change your number.

 

Thanks,

 

David.

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