Iv just orders a I phone watch and its says at end please contact to answer some

[Chris_B]

@Leebolsover1973  

then you need to call customer services as they want to speak to you. 

[Leanne_T]

Hi @Leebolsover1973

Thanks for coming here.

Do you have an account with us at the moment?

Have you spoken to our Mobile Care team to get this looked into?

Leanne.

[Leebolsover1973]

No I don't have a account

Sent from my iPhone

[Chris_B]

@Leebolsover1973   You need to call as EE will not just send out over £1000 worth of tech until they speak with you,  they don’t know who you are as you don’t have any history with EE.    If you don’t call you’ll not receive anything. 

[Leebolsover1973]

Thanks for your reply was just wondering why will give them a call.

Sent from my iPhone

[Leanne_T]

Hi there @Leebolsover1973

Thanks for coming back to me,

To purchase an Apple Watch you would need an iPhone SE, an iPhone 6 or above running iOS 12 or later software on our EE network with either a SIM only or a pay monthly plan.

Did you order a device or SIM only plan at the same time?

Leanne.

[Leebolsover1973]

No just watch

Sent from my iPhone

[Leanne_T]

Hi @Leebolsover1973

Have you spoken to our Sales team?

Our EE Shop does advise you would need a pay monthly plan with us to purchase the Apple Watch.

Leanne.

[Leebolsover1973]

Can't I just have a sim only

Sent from my iPhone