Iphone 12 pro order

[Bazman1984]

Hi. My order number ************ I ordered iPhone 12 pro last Friday. Order tracking page say my in-stock order is comfirmed. Expecting delivery date: awaiting confirmation. Can you tell me when my order will arrive? Thank you.

[mod edit: Please don't post personal details on the forum]

[Leanne_T]

Hi @Bazman1984

Thanks for coming to the community.

Could you let me know the colour and size iPhone 12 Pro that you ordered?

Also, was this Friday 13th you placed the order?

Thanks 🙂

Leanne.

[Bazman1984]

Hi @Leanne_T Yes orderd it 13th friday. Iphone 12 pro,128gb, graphite color

[Leanne_T]

Hi @Bazman1984

Thanks for the quick reply.

The estimated delivery guidance for when you placed your order was to 'expect delivery within 21 days'.

As soon as your order is available and ready to dispatch, you will receive a text from DPD letting you know when this will be delivered.

Thanks.

Leanne.

[Bazman1984]

Hi @Leanne_T Do you think there is a chance earlier than 21 days?

[Leanne_T]

Hi @Bazman1984

Sorry this is all the details I have, you will be contacted by DPD once your iPhone has been dispatched, this can be up until 8PM the day before delivery.

Leanne.

[Bazman1984]

@Leanne_T Thank you

[Leanne_T]

No problem @Bazman1984

Have a lovely evening 🙂

[Bazman1984]

Hi @Leanne_T Is it possible to cancel my order?

[Jon_K]

Hi @Bazman1984.

If you wish to cancel your order, you will need to call our Customer Care team.

They will be able to check your order, give you an update, or cancel if you'd like to.

Jon