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Iphone 12 pro max

Antoniapeters01
Explorer

I have placed an order on monday 16th and had a conformation txt to track but my order still says awaiting confirmation? I did phone and was told it would be here in a few days

11 REPLIES 11
James_B
EE Community Manager
EE Community Manager

Hi @Antoniapeters01,

 

Welcome to the EE Community. 🙂

 

Which model did you order?

 

Thanks

 

James

I phone 12 pro max retro blue 128g

Hi @Antoniapeters01,

 

The delivery guidance when you placed your order was dispatch within 14 days.

 

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

 

Thanks

 

James

i have the same issue as ordered on the 15th and was told 2-8 days deli ery? was this correct as i am starting to wonder if i was mis-led. 

James_B
EE Community Manager
EE Community Manager

Hi @tanya75-,

 

Welcome to the EE Community. 🙂

 

Which model did you order?

 

Thanks

 

James

i ordered the pro max 128gb pacific blue. 

James_B
EE Community Manager
EE Community Manager

Hi @tanya75-,

 

The delivery guidance when you placed your order was dispatch within 14 days.

 

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

 

Thanks

 

James

ok thanks i will await further updates then. 

Leanne_T
EE Community Support Team

Let us know how you get on @tanya75-

 

Have a lovely weekend 🙂

 

Leanne.