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Iphone 12 pro Max

Veronica_
Investigator
Investigator

‎26-11-2020 05:18 PM

Hi there I ordered the IPhone 12 Pro Max 128gb silver on the 20th November do you have it on stock any eta on delivery?  

my track online only shows order confirmed

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎26-11-2020 05:55 PM - edited ‎26-11-2020 06:04 PM

@Veronica_  EE are receiving delivery of these from Apple regularly but unfortunately until a device can be allocated to you as any one who ordered that model type before you and is still waiting will obviously get their device before you.    It’s a case of just waiting 

 

Demand  is really really high for this device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Gemma55512
Contributor
Contributor

‎27-11-2020 11:48 AM

Hello,

 

I ordered mine on 19th November and today it has gone from “back order confirmed” to “on track”

 

 

Veronica_
Investigator
Investigator
In response to Gemma55512

‎28-11-2020 11:21 AM

@Gemma55512 Do you receive your order ?

0 Helpful
Gemma55512
Contributor
Contributor
In response to Veronica_

‎28-11-2020 11:23 AM

@Veronica_ Not yet, it’s not been dispatched 

0 Helpful
Veronica_
Investigator
Investigator
In response to Gemma55512

‎28-11-2020 11:28 AM

@Gemma55512 my order today it has gone from “back order confirmed” to “on track”, but  he had informed me a 7-day deadline for delivery and so far nothing

0 Helpful