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Ingram Micro CFD

Molly9999
Investigator
Investigator

‎13-12-2021 05:58 PM

hi, i received an update on dpd to say that a parcel from Ingram Micro CFS is due to be delivered in the next couple days. is this the order i’ve placed with EE? thanks 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎13-12-2021 06:18 PM

Hi @Molly9999 

 

Is this an email or text. Lots of smishing text from delivery companies about.

 

If you check your oeprder on EE tracking https://myaccount.ee.co.uk/orderdetails and then when you have the DPD delivery number which they will quote on https://track.dpd.co.uk/

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Molly9999
Investigator
Investigator
In response to Northerner

‎13-12-2021 06:34 PM

@Northerner Hi, yes I received an email and could see that there was a parcel for Ingram Micro on the DPD app I haven’t ordered anything else lately so I was assuming it would be my EE delivery. I can’t track the order on the EE tracking page as it has not been updating. I’ve seen others post about this same issue with the EE tracking 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Molly9999

‎14-12-2021 08:04 AM

Hi @Molly9999,

 

No, your order would show as from EE in the DPD app.

 

James

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