Ingram Micro CFD

Molly9999
Investigator
Investigator

‎13-12-2021 05:58 PM

hi, i received an update on dpd to say that a parcel from Ingram Micro CFS is due to be delivered in the next couple days. is this the order i’ve placed with EE? thanks 

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎13-12-2021 06:18 PM

Hi @Molly9999 

 

Is this an email or text. Lots of smishing text from delivery companies about.

 

If you check your oeprder on EE tracking https://myaccount.ee.co.uk/orderdetails and then when you have the DPD delivery number which they will quote on https://track.dpd.co.uk/

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Molly9999
Investigator
Investigator
In response to Northerner

‎13-12-2021 06:34 PM

@Northerner Hi, yes I received an email and could see that there was a parcel for Ingram Micro on the DPD app I haven’t ordered anything else lately so I was assuming it would be my EE delivery. I can’t track the order on the EE tracking page as it has not been updating. I’ve seen others post about this same issue with the EE tracking 

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James_B
EE Community Manager
EE Community Manager
In response to Molly9999

‎14-12-2021 08:04 AM

Hi @Molly9999,

 

No, your order would show as from EE in the DPD app.

 

James

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