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Community Activity
Resolved! keeping old number
Hi, I spoke to EE last week about moving to EE from sky, i gave her my pac code and she sent the sim out to me which I received today 9th Jan, I have just put the sim in my phone to activate it, the only message I have had at the moment was a Hi and ...
Broadband cut off
Got behind in payment. Once realised I paid. This was 2 weeks ago. Today I wake up to find my broadband cut off. I've called and the system is rubbish, I can't get through to anyone. It says broadband suspended because I need to pay - press to pay an...
Broadband test speed not working
Hi I switched to full fibre from virgin media on Tuesday the 8/4/2025 when I try to test my router’s speed via the EE speed test on the app it always fails saying the fault is on there side.The safe search is also not working.Can anyone give me some...
Deductions from bank account
I’m on a pay as you go contract. When I phoned two months ago to add some money to my account I was asked whether I wanted to register my card to make the process easier. I did so, but now EE is taking money from my account. Absolutely disgraceful an...
Re: Anyone else trying to make a complaint and then call is cut off?
I have also tried and oddly yes when I am put on waiting of after about 45 mins cut off tried five times so far and still unable to cancel. Can note even do this online which I find highly suspicious.
No needs for work inside the house?
Hey guysjust got this message today. Does it mean that it will run through the old “socket”? i want an Ethernet cable running through my room and don’t know where it starts (current hub is in flatmates room)
PS5 Disc Edition Eligibility Criteria
Certainly! Here's a direct and concise version of your query:PS5 Disc Edition Eligibility CriteriaHi,I'm an existing EE customer without a pay monthly plan. What are the specific eligibility requirements to purchase the PS5 Disc Edition through EE's ...
Returning kit I don't have after house sale fell through.
A day before I was supposed to complete on a house sale our buyer pulled out. So our move from Cheshire to Wales didn't happen.I had previously arranged broadband and new kit was being sent to the house in Wales (a rental house). Obviously, I was not...
Phone block in US
How do I call back to U.K. from USA? My phone may have a block on it but I can’t find out how to unblock
Ee app not working Easter weekend
Any ones ee app not logging in?
