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I am trying to get an esim on my phone

Aldiyar
Visitor

I am trying to get an esim on my phone. However, I do not have my actual physical sim so how do I do the verification for my esim? Is it possible to do it via email or a different phone number?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Aldiyar  You need the physical SIM card as you are texted to confirm it’s you who’s asking for the swap.   You need to request a replacement SIM card once you have that and it’s working you can request the QR code.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.