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I Phone 13

SWFC1978
Visitor

HI All

 

Does anybody know of a way of contacting EE customer services not through calling or live chat. I have purchased a new I Phone and received a email after the confirmation of order asking me to contact them as needed a bit more information from me.

 

I am a seafarer and away at sea on the ship with no access to calling or receiving calls. Is there any other way of contacting EE to see what information they require from me?

 

Thanks if anybody does know.

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @SWFC1978 ,

 

Welcome to the community,

 

Sorry, there is no other way, other than writing by slow mail, apart from the other two, to contact EE. You can also contact them if you have something like Skype for calling them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

Try calling CS on the Freephone no. in my sig. over Skype. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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