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How to contact EE without a phone

l29
Explorer

‎07-04-2021 11:11 AM

I got a new phone after mine broke last month, I claimed on insurance and the a refurbished device arrived, and I paid. Now the refurbished device isn't working either. Been through the whole thing with the tech team and they gave me number for insurance. I don't have phone to call now though (partner and I on opposite shifts just now) so how can I speak to the insurance team online?

 

Tried opening a live chat but it won't work.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎07-04-2021 11:51 AM

Try calling the Freephone no. in my sig. over Skype. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP