Community Activity

Final bill

I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.    

Meibion1 by Contributor
  • 33 Views
  • 3 replies
  • 0 Helpful

4G Smart Hub

We have just moved to a very rural location and as such are really limited on internet service providers. We have opted for the 4G Smart Hub after the coverage checker stated that coverage was excellent both in and outdoors. When it was initially con...

How does EE suck so bad when BT was great....?

How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...

bigsteve47 by Established Contributor
  • 1457 Views
  • 29 replies
  • 10 Helpful

EETV apps freezing

Various apps, such as GB News, ITVX, Channel 5 all randomly freeze.Think the EETV box shows apps via YouView.i’ve rebooted TV box, router and all software and apps are up to date.I’m on fibre 900 with EE routeranyone had the same issue and resolved?c...

PolyAnn by Valued Contributor
  • 2671 Views
  • 40 replies
  • 8 Helpful

Fraud

I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....

Future Bills

Good evening,Was just wondering if it’s a “me” problem or something’s changed.Used to be possible to see an estimated bill on the app but it seems to have disappeared?App is up to date and I’ve tried both BALANCE and BILL via SMS to 150 but no joy.  ...

Sorry, something went wrong on our end

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I res...